At Cure with Pure, we are committed to delivering high-quality natural and organic food supplements and vitamins in a timely and efficient manner. Below are the details regarding our shipping and delivery process.
1. Shipping Locations
We currently offer shipping within the following countries:
United Kingdom (UK)
United States (USA)
Australia
Unfortunately, we are unable to offer international shipping outside these regions at this time.
2. Shipping Methods and Carriers
We partner with trusted courier services to ensure your order reaches you securely and on time. Available shipping methods may include standard delivery, express delivery, and trackable delivery options, depending on your location.
Carriers may include well-known services such as Royal Mail, USPS, Australia Post, and other local couriers. You will receive tracking information once your order has been shipped.
3. Estimated Shipping Time
Once your order is processed and dispatched, the estimated delivery time is as follows:
United Kingdom: 3-5 business days (may vary depending on location and product availability)
United States: 5-7 business days (may vary depending on location and product availability)
Australia: 7-10 business days (may vary depending on location and product availability)
Please note that these are estimated delivery times and can be affected by factors outside our control, such as weather, holidays, or customs delays.
4. Order Processing Time
Orders are typically processed within 1-2 business days from the time of purchase. Orders placed during peak seasons, holidays, or promotions may take slightly longer to process. You will receive an email with your order details and tracking number once your order has been shipped.
5. Shipping Costs
We offer free standard shipping on all orders within the United Kingdom, United States, and Australia.
For faster delivery options such as express shipping, a small additional fee will apply. The final shipping fee will be calculated and displayed at checkout before you complete your purchase.
6. Customs and Duties
As we only ship within the UK, USA, and Australia, there are no customs fees or duties for domestic orders. All applicable taxes are included in the product price during checkout. However, please note that any customs duties or taxes imposed by the destination country are the responsibility of the customer. If customs fees are charged upon delivery, they are to be paid by the recipient.
7. Multiple Shipments
In some cases, your order may be shipped in multiple packages depending on product availability. You will receive separate tracking information for each package, if applicable.
8. Tracking Your Order
Once your order is dispatched, you will receive a confirmation email with tracking details. If you do not receive tracking information within 3 business days, please contact our customer support team, and we’ll assist you with tracking your order.
9. Lost or Damaged Items
If your order arrives damaged or if it is lost during transit, please contact us within 7 days of receiving the package. We will assist you in filing a claim with the carrier and ensure your issue is resolved promptly. Please take photos of any damaged goods for our records.
10. Contact Us
If you have any questions or need assistance with shipping and delivery, feel free to contact our customer support team:
